Privacy Policy

Last updated: October 2026

This Privacy Policy explains how Simplygrave Tree Service ("we" or "us") gathers, uses and passes along information when you browse simplygrave.property, phone the number listed here or send in a form. It is a general template, not legal advice.

What We Collect

Some details come straight from you. If you phone or fill out a form, you may give us your name, phone number, email address, location and facts about your tree or property.

Other details are gathered automatically while you use the site. These include your IP address, browser and device type, the pages you open and the time of your visit. Calls to the number on this site may be tracked, and some may be recorded, for quality and billing purposes.

Why We Use It

We use the information to:

• Match you with an independent tree removal provider that serves your area
• Send your request details to that provider so they can reach you and set up a visit
• Reply to your questions and messages
• See how people use this site and our phone lines
• Make the site and the service better
• Meet legal duties and stop fraud or misuse

Who Receives It

Simplygrave Tree Service is a referral service. When you ask for help, we share your contact and request details with one or more independent providers or marketing partners so they can get in touch with you. Those providers are separate businesses, and each has its own privacy practices.

Companies that help us run the site and phone systems may also handle information. Examples are hosting, analytics and call-tracking services. We may also disclose information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Even so, some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors move around it. You can control cookies in your browser settings. If you switch them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to ask to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@simplygrave.property. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. No way of sending or storing data is completely secure, though. We keep information only as long as we need it for the purposes above, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows when it last changed.

Contact

Questions about this policy? Email contact@simplygrave.property.